This will be a premium, invitation-only event built for today’s most senior CxO & CX Leaders focusing on innovation-driven by Customer Data Platform and customer service transformation, bringing you cutting-edge learning and quality discussions – and we would love you to be a part of it!
CDP Institute Southeast Asia aims to arm you with the skills to:
- Top trends in Customer Data Platform in global and region
- Create a customer-centric culture to drive competitive advantage
- Deliver seamless omni-channel experiences to meet increasing customer expectations
- Harness data and analytics to understand needs, behaviours, expectations and preferences, in order to deliver personalized experiences
- Embrace digital transformation by leveraging technologies such as AI, machine learning, self-service automation
- Connect CX with your overarching business objectives in order to measure tangible ROI
Who Should Attend?
Chief Executive Officer, Chief Marketing Officer, Chief Data Officer, Chief Digital & Innovation Officer, Chief Customer Officers, SVPs, VPs and Directors of Customer Experience will be attending from leading e-commerce, fintech, telcos, banking, travel, hospitality and retail brands from across B2B and B2C sectors. We qualify all attendees on job function and strategic responsibility to ensure you’re guaranteed to meet and engage with an elite group of customer experience leaders.